Shipping & returns
The short version: we ship fast, pack with care, and make it right if anything goes wrong.
Shipping
- Where: we currently ship within the United States, from [YOUR CITY, STATE].
- Cost: flat $6.95 per order โ and FREE on orders over $59.99.
- When: orders are packed and shipped within 1โ2 business days. USPS typically delivers 2โ5 business days later.
- Tracking: you'll get an email with a tracking link the moment your order ships.
Returns & exchanges
- Changed your mind? No problem โ contact us within 14 days of delivery. Unused items in original condition can be returned for a refund of the item price (return postage is on you, original shipping isn't refundable).
- Arrived damaged or wrong? That's on us. Send a photo within 7 days and we'll replace it or refund you in full โ no need to mail anything back.
- Sale items & custom pieces: final sale unless they arrive damaged.
The fine print, kindly
- Refunds go back to your original payment method, usually within 5โ10 business days of approval.
- If a package goes missing in transit, contact us โ we'll work it out with the carrier so you don't have to.
Questions about any of this? Just ask โ a real human answers.